If for any reason you are not completely satisfied with your purchase, we offer a full refund or exchange within 45 days of the shipping date. Please retain your sales receipt as proof of purchase. Successful returns will be processed within 15 business days and credited back to you in the form of store credits. Find out more information about the Online Purchase Return Policy page here.
*Defects do not include (1) slightly bent silver earring needles, as sterling silver is a soft, malleable metal that can easily bent; (2) minor scratches on silver/ gold items as they are precious metals polished by hand, unless the scratches are noticeable; (3) variations in pearl color or (4) not perfectly round pearls, as the pearls that we use are a naturally occurring material.
Please refer to our Sizing Guide.
Even the finest jewelry will dull and lose its lustre without proper care. Find out here how you can extend the beauty and life of your precious jewelry.
In order to fulfill customs requirements for international orders, we sometimes declare a different amount on our packing slip. This is to prevent stoppages at customs as there are some restrictions on jewelry delivery to certain regions and countries. This discrepancy is not an indication that you have received the wrong order. Please feel free to get in touch with us at firstname.lastname@example.org to verify that your package is correct.
Each of our trademark pieces are crafted with precious materials: 14k Gold, Sterling Silver, Freshwater Cultured Pearls, Cubic Zirconia, and/or Diamonds. You can read more about our material selection here.